This page is specially designed to help you in case of need. However, if you do not find an answer to your question or if you have any suggestions to make, do not hesitate to send us an e-mail to contact@ssensevegetal.com

We will try to answer you as soon as possible!

We are always very attentive to the quality provided by all our cures. At S'sense Vegetal, all our cures are designed from medicinal plants in an independent laboratory in Vaucluse. A guarantee 100% Made In France and short circuit! 

To have our vegetal cures delivered to you, you will have to count a total of 5,5€. However, you should know that the delivery is free from 45€ of purchase. Take advantage of this! 

Unfortunately for the moment, we only deliver to France (including Corsica). We are working every day to ensure delivery in other countries as soon as possible, stay tuned! 

No time to lose, send us an email to contact@ssensevegetal.com ! We will do our best to accommodate you, with a modification or a cancellation of your order.

Of course you can! Thanks to our payment partner Mollie, all transactions made on our site are totally secure. Moreover, we remain at your disposal on the phone to accompany you if necessary.

WITHDRAWAL CONDITIONS

The Customer has a right of return of fourteen (14) days from receipt of the entire order to withdraw without necessarily giving a reason.
To exercise the right of withdrawal, the customer must notify his decision to withdraw from his order by a written statement unambiguous specifying his full name, email, address, number and date of order:

  • Via our contact form: contact form
  • Via our email address: contact@ssensevegetal.com
  • or by mail : S'sense Vegetal 28 TER rue Ambroise Thomas 43250 Sainte-Florine
  • REIMBURSEMENT
  • In case of withdrawal by the Customer, S'sense Vegetal will refund the payments received from the Customer without undue delay and, in any case, no later than thirty (30) days from the day S'sense Vegetal has received the return package from the Customer.
    The refund will be made by bank transfer or by crediting the card used for the order
  • The amount of the refund will correspond to the invoiced amount of the returned products, deducted from the shipping costs if the customer benefited from a free offer.
    S'sense Vegetal postpones this refund until reception and checking of the returned Products and this 30 days at the latest.

Satisfaction or your money back guarantee!

At S'sense Vegetal we are committed to providing you with the highest quality food supplements to ensure your 100% satisfaction.

You can return any product at any time if you are not 100% satisfied.

We have absolute confidence in the characteristics of our products to help you combat or anticipate the ailments of everyday life. To have an easier and more active life.

If, despite all the care we take in the design and manufacture of our nutritional supplements, it turns out that the cure is not suitable, simply return your boxes ( unopened, undamaged, that is to say, in a condition to be put back on sale!) and we will refund you in full, excluding shipping costs (return, but also initial shipment in the case of an offer of free of those).

  • We promise to refund you for every box you return to us. We do not refund unreturned boxes.
  • We recommend that you send your boxes back to us using a tracked shipping method. You will be responsible for the shipping costs (for the return shipment, but also for the initial shipment in the case of a free shipping offer).

RETURN OF PRODUCTS in all cases:

  • The Customer must return the Products at the latest seven (7) days after having communicated his decision of retraction.
    The returned products must be not opened, not damaged. I.e. in a state to be put back on sale.
    The return of the parcels must be made to the following address:
    S'sense Vegetal 28 TER rue Ambroise thomas 43250 Sainte Florine France
    accompanied by the following information on plain paper: name and surname, email, address, number and date of order.
  • The Customer shall bear the cost of returning the entire order or the Products.

REIMBURSEMENT

In case of return from the Customer, S'sense Vegetal will refund the payments received from the Customer without undue delay and, in any case, no later than thirty (30) days from the day S'sense Vegetal received the return from the Customer.
The refund will be made by bank transfer or by crediting the card used by the Customer for the order.
S'sense Vegetal will defer this refund until receipt and verification of the Products and no later than 30 days after the said receipt

The amount of the refund will correspond to the invoiced amount of the returned products, minus the shipping costs if the customer has benefited from a free offer.